See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? This document is for HP and Compaq desktop computers.
It also stores configuration information for peripherals types, startup sequence, system and extended memory amounts, and more. Each BIOS version is customized based on the computer model line's hardware configuration and includes a built-in setup utility to access and change certain computer settings. Read this guide to open and navigate general BIOS menus and settings.
Specific menus and functions vary by computer model. Turn on the computer, and then immediately press the Esc key repeatedly until the Startup Menu opens. BIOS Setup Utility menus and settings Use the top menu bar to access computer information, security settings, and system configuration options. Available settings vary by computer model. Review system information, set date and time, and save or discard changes to Setup program options.
Get storage device information, configure and test storage devices, and select boot options. Set passwords and security settings for system devices and view the System IDs for the computer. Use caution when making changes in the BIOS. A mistake might cause the computer to not perform as expected. File menu Review system information, a system log, and options on how to save changes to BIOS settings. System Information : Lists BIOS-related system information, computer model and serial numbers, and the processor type.
Set Time and Date : Set the computer time and date. Apply Defaults and Exit : Return the computer to the default settings and exit from Setup.Fiexes an issue where adding "Disabled" to a boot option doesn't update correctly in F10 setting.
For example: If an additional device added to the system e. Fixed the issue when setting a blank setting value, BCU no longer stops working. Resolved getting an operation failed error message when doing a setconfig via BCU, because of adding capability to handle an ordered list with only one item, so it reports it as an invalid value.
Fixed crashing issue when setting a blank repset file.
Fixed crashing issue when setting a repset file in which there is a space in front of last row. Previous keyword "English" still supported for backwards compatibility. Added shortcut to user's guide on web. Fixed failures when enumeration values contained the string "Disable". Replaced by password file.
HP Desktop PCs - Recovering the BIOS (Basic Input Output System)
Return error 15 if specified more than once. Updated help message to match User guide. The file name is passed on the command line. Removed support for sending multiple current passwords in a single execution. This condition will exist for non-HP systems and may also exist for HP systems using an outsourced BIOS example - older entry level home or student platforms.
Added installer which copies the utility both 32 and 64 bit to program files folder and creates a link to the user guide. Prior versions attempted to re-read settings for confirmation which could report false failure for a setting requiring a reboot prior to completion. This is a change in the BCU reporting method. Any changes requiring a reboot must still occur before the change takes effect. Previously BCU read back the setting value and compared it to previous value to decide if it was successfully changed.
This created problems sometimes when the setting value does not take effect immediately but needs a reboot. Added support for ':', '"', '? A Versions prior to 2.
They are not available as a separate download. Double-click the downloaded file and follow the on-screen instructions to extract the contents of the SoftPaq.Click here.What is a public good
This document is for HP and Compaq desktop computers with Windows. The BIOS is the first software to run after turning on the computer. The BIOS can be corrupted during normal operation, through environmental conditions such as a power surge or outagefrom a failed BIOS upgrade or damage from a virus.
If you experience any of the following symptoms after restarting the computerrecover the BIOS. Windows does not start and the Caps Lock or Num Lock keys blink, or the computer beeps 2 times. The computer turns on and you might hear the internal fan, but the display is blank and Windows does not start.
Recovering the BIOS using a key press combination. Many HP computers have an emergency BIOS recovery feature that allows you to recover and install the last known good version of the BIOS from the hard drive, as long as the hard drive remains functional. With the computer off, press and hold the Windows key and the B key at the same time. Still pressing those keys, press and hold the Power button on the computer for 2 to 3 seconds, and then release the Power button but continue to hold the Windows and B keys until the BIOS update screen displays or you hear a beeping sound usually 8 beeps.
The power LED light remains on, and the screen remains blank for about 40 seconds before anything displays on the monitor. You might also hear beeping sounds.
HP BIOS Utility
Computer starts into Windows : The computer starts into Windows if the power button and keys are released too soon. Repeat the previous steps, holding the power button down for 2 or 3 seconds. Power LED light turns off : The computer turns off if the power button is pressed and held down too long. Repeat the previous steps, holding the power button down for between 2 and 3 seconds. After repeated attempts, the HP BIOS Update screen does not open : Your computer does not support this function or it has a hardware problem that is preventing the tool from opening.Nice post with awesome points!
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Your post helped me to save my girlfriend's computer. Thanks a lot Sir :. You're a fuckin' legend. I love you. You saved my computer, too. You're the best. Very informative and well written post! I could get lot more knowledge from your article. Thanks : I can't take the credit for creating this information. I stumbled upon it just like you guys did.
I've put it up on my blog so that I don't lose it and so that others have an alternative place to look for it in case the original article gets destroyed. Cheers to you guys for the good wishes :. If you could be more specific about what utility you ran and what you had done before that, I might be able to figure out what went wrong.
Already have an HP account? Select from the products you own. To contact support, select from your products. Let's identify your product to get started.Izone chu season 2 ep 4 vietsub
Examples of where to find your product name. Or select your product from popular printers. Need help finding a serial number?
Try a keyboard command. Locate your product's information label. Watch a video. Find your serial number by locating the product label. The product information label contains your serial number and product number.
You can find it either on the back of your laptop, inside the battery compartment or under the cover on the back of the laptop. Sample product label. Find your serial number using a keyboard command.
If your laptop is currently functioning you can find the serial number by using a simple keyboard command. Artboard 2. Depending on your desktop model you can find it on the side, top, front or back of the computer.
For All-in-One PCs you will find it on the back. If your computer is currently functioning you can find the serial number by using a simple keyboard command.Face editor download
Need help? Locate the product label. For almost all HP products, the product information label can be found from one of the following locations : A label attached to the product usually on the underside Laser etching on the surface of the product Inside the battery compartment A purchase invoice or receipt Product packaging or shipping box Documentation that came with the product.Are you looking for the solution to your computer problem?
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Client Management Solutions - HP BIOS Configuration Utility (BCU)
Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site. Joined Dec 31, Messages I have an HP Envy dv that someone replaced the motherboard in, or they wiped the bios clean I used several NbDmiFit versions but I still get a massage "this utility can not be executed on this platform". Does anyone know how the access the bios as everything I start up the computer it first says that the model, serial number, CT and other bios info has values of A Byteman Gone but Never Forgotten.
Joined Jan 24, Messages 17, When you do see something about HP Is there any operating system installed on that system the replaced board HP one now? In order to know what BIOS would work we would need the part number information off the board itself.The issue is I have secure erased it, an option available by HP but without warning this has removed the OS and Drivers and as the Bios is built into the os I have no access to anything but the screen that states.
I have an understanding that there is a way to create a usb to get it back up and running but I need some assistance in doing so as I go on holiday Friday and need this sorted by then. Oh wow that sucks. I would help, but unfortunately I know nothing of these Elitepad's you speak of. Sorry man, hope you get it sorted out. Here's a thread from the HP forums suggesting that you may be able to boot to usb so long as it's FAT32 formatted and has a valid Windows 8 Image on it.
Looks like this link is your savior. I have to admit I got a little chuckle out of this, that's what I call a secure erase, "Just do this and we'll brick your tablet". Justice Computer Systems is an IT service provider. You should be able to boot from a USB just as you could with any computer. You also may have to bring up the boot device menu upon start up to select the USB. Dan, hope you got your issue resolved before going on holiday.
If not, and as indicated in one of the posts above, you can order a restore flash drive from HP Support by calling My Windows 8 Recovery USB wasn't working so my only option was to do a secure erase and then start from scratch.K1 production presets free download
Where is the best place to get HP support from in the UK bear in mind it is just out of warranty. I don't have the dock or expandabililty jacket so hopefully I can do it myself from a USB drive??? We actually do have HP support in many regions and UK just so happens to be one of our largest. Please feel free to contact them with the information provided below. Thanks for looping me in here Priscilla HP. I want to make sure you're all set so please let me know.
I gave them a call and they are sending me a USB with a Windows 8 install image for the Elitepad, free of charge.
Unfortunately, the USB stick I was sent was no use whatsoever. It didn't show up on the Boot Options screen. After a lot of painful, repetitive calls and emails asking me to do things, that clearly showed they have no idea what they are doing, they changed their mind and claim it is a hardware fault.
I asked to speak to their supervisor, Deepa, who is also trying to claim that it is a hardware fault and I will need to pay for a new motherboard as it is out of warranty.
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